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Return Policy

For defective or damaged products, Caboodle Cartridge adheres to the following policies;

OEM cartridges 90 days from purchase date, receipt
required, cartridge must be more
than half full, refund or exchange,
full credit.
Remanufactured and compatible cartridges 90 days from purchase date, receipt
required, cartridge must be more
than half full, refund or exchange,
full credit.
OEM and compatible drum and image units No returns accepted.
Fuser units, transfer units, maintenance kits No returns accepted.
In the interest of customer satisfaction, Caboodle Cartridge will advise our customers of ways to fix printer problems and cartridge error messages, should they occur. Caboodle Cartridge will often ship the replacement product to the customer before receiving the return item back from the customer. PLEASE NOTE IF THE CUSTOMER FAILS TO RETURN THE DEFECTIVE OR DAMAGED ITEM WITHIN 30 DAYS, THE CUSTOMER WILL BE CHARGED OUR CURRENT PRICE FOR THE REPLACEMENT ITEM.
 

For items being returned due to customer ordering errors, or other conditions beyond our control, Caboodle Cartridge adheres to the following policies;

Caboodle Cartridge accepts returns on all unopened ink and toner cartridges purchased from Caboodle Cartridge, provided the product is returned in a saleable condition and are unopened. To qualify for a return, products must be in the same condition as when they were originally sold by Caboodle Cartridge. No returns will be accepted after the exchange periods listed below.

OEM cartridges 90 days from purchase date, less
25% restock fee, receipt required,
store credit only, no cash or credit
card refunds.
Remanufactured and compatible cartridges 90 days from purchase date, less
25% restock fee, receipt required,
store credit only, no cash or credit
card refunds.
OEM and compatible drum and image units No returns accepted.
Fuser units, transfer units, maintenance kits No returns accepted.
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Caboodle Cartridge
303 E. Water Street
Centreville, MD 21617
p: 410-758-0300
f: 410-758-4473
e: sales@doyoucaboodle.com